Terms of Use
Last Updated: September 15, 2024
1. Acceptance of Terms
These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and TripVelora Ventures LLC ("TripVelora," "we," "us," or "our"), a limited liability company organized under the laws of the State of Arizona, with its principal place of business at 1 E Washington St, Suite 500, Phoenix, AZ 85004, USA. These Terms govern your access to and use of the website located at tripvelora.com (the "Site") and all related services, content, features, and functionality offered through the Site (collectively, the "Services").
By accessing or using the Site, you agree to be bound by these Terms in their entirety. If you do not agree to all of the terms and conditions set forth herein, you must immediately discontinue use of the Site and Services. Your continued use of the Site following the posting of any changes to these Terms constitutes acceptance of those changes.
We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. Material changes will be communicated through a notice on our Site or via email to registered users. It is your responsibility to review these Terms periodically for changes.
2. Description of Services
TripVelora Ventures LLC provides a range of travel-related services through its website and direct communication channels. Our Services include, but are not limited to, personalized travel planning and consultation, group travel coordination, seasonal getaway packages, travel concierge support, itinerary creation, accommodation and activity research, and newsletter distribution containing travel tips and destination guides.
The information and content provided on the Site are intended for general informational and planning purposes. While we strive to present accurate and up-to-date information about destinations, accommodations, pricing, and travel conditions, we do not warrant that all information on the Site is complete, accurate, or current at all times. Travel conditions, pricing, availability, and regulations are subject to change without notice, and you should always verify details directly with the relevant service providers before making final travel decisions.
TripVelora acts as a travel planning consultant and coordinator. We are not an airline, hotel, or transportation provider. We facilitate bookings and coordinate logistics on your behalf through our network of third-party providers. The actual travel services you receive are delivered by these independent third parties, and their own terms, conditions, and policies will apply to those services.
3. User Accounts
Certain features of the Site may require you to create an account or provide personal information. When you create an account, you agree to provide accurate, current, and complete information and to update such information as necessary to maintain its accuracy. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account.
You agree to notify TripVelora immediately at [email protected] if you become aware of any unauthorized use of your account or any other breach of security. TripVelora will not be liable for any loss or damage arising from your failure to protect your account credentials or from any unauthorized use of your account.
We reserve the right to suspend or terminate your account at any time, with or without cause and with or without notice, if we believe that you have violated these Terms or engaged in conduct that is harmful to TripVelora, other users, or third parties. Upon termination, your right to access and use the Site and Services will immediately cease.
4. Acceptable Use
You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to use the Site in any way that violates any applicable local, state, national, or international law or regulation. You further agree not to use the Site to transmit, distribute, or store any material that is defamatory, obscene, threatening, abusive, harassing, or otherwise objectionable.
Without limiting the foregoing, you specifically agree not to: (a) attempt to gain unauthorized access to the Site, other user accounts, computer systems, or networks connected to the Site through hacking, password mining, or any other means; (b) use any automated system, including robots, spiders, crawlers, or scrapers, to access the Site for any purpose without our prior written consent; (c) interfere with or disrupt the integrity or performance of the Site or the data contained therein; (d) impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity; (e) collect or harvest any personally identifiable information from the Site without authorization; (f) use the Site to send unsolicited commercial communications, spam, or chain letters; or (g) engage in any conduct that restricts or inhibits any other user from using or enjoying the Site.
TripVelora reserves the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including reporting such violations to law enforcement authorities.
5. Intellectual Property
All content, materials, and intellectual property on the Site, including but not limited to text, graphics, logos, images, photographs, illustrations, software, audio clips, video clips, data compilations, page layouts, underlying code, and the overall design and arrangement of the Site (collectively, "Content"), are owned by or licensed to TripVelora Ventures LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The TripVelora name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of TripVelora Ventures LLC. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content on our Site without our prior written consent, except that you may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
6. No Professional Advice
The information provided on the Site and through our Services is for general informational purposes only and does not constitute professional travel, legal, financial, medical, or insurance advice. While our travel consultants provide recommendations based on their experience and knowledge, you are ultimately responsible for making your own travel decisions and verifying all information with the relevant service providers.
TripVelora does not provide legal advice regarding visa requirements, immigration laws, or travel restrictions. We do not provide medical advice regarding vaccinations, health precautions, or fitness to travel. We do not provide financial or insurance advice regarding travel insurance coverage, currency exchange, or tax implications of travel. You should consult with qualified professionals in these respective fields before making travel-related decisions.
Any reliance you place on information provided by TripVelora is strictly at your own risk. We encourage you to independently verify all travel-related information, including but not limited to entry requirements, health advisories, safety warnings, and local laws and customs, through official government sources and qualified professional advisors.
7. Third-Party Services
The Site may contain links to third-party websites, services, and applications that are not owned or controlled by TripVelora Ventures LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that TripVelora shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites or services.
When you book travel services through TripVelora, the actual services (such as flights, hotel accommodations, car rentals, tours, and activities) are provided by independent third-party suppliers. These suppliers have their own terms and conditions, cancellation policies, and liability limitations that will apply to your bookings. TripVelora acts as an intermediary and is not a party to the contracts between you and these third-party suppliers.
We strongly recommend that you read the terms and conditions and privacy policies of any third-party websites, services, or suppliers that you interact with through or as a result of using our Site and Services.
8. Disclaimer of Warranties
THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TRIPVELORA VENTURES LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TRIPVELORA DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE RESULTS OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, OR THAT THE QUALITY OF ANY INFORMATION, CONTENT, OR OTHER MATERIAL OBTAINED THROUGH THE SITE WILL MEET YOUR EXPECTATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM TRIPVELORA OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TRIPVELORA DOES NOT WARRANT, ENDORSE, OR ASSUME RESPONSIBILITY FOR ANY SERVICE OR PRODUCT ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE OR ANY LINKED WEBSITE, AND TRIPVELORA WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRIPVELORA VENTURES LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE OR SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OR RELATED TO THE SITE; (C) ANY CONTENT OBTAINED FROM THE SITE; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF TRIPVELORA VENTURES LLC FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE OR SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO TRIPVELORA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00 USD). THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT TRIPVELORA HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for incidental or consequential damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.
10. Indemnification
You agree to indemnify, defend, and hold harmless TripVelora Ventures LLC, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Site or Services; (c) your violation of any rights of a third party, including any intellectual property, privacy, or publicity rights; or (d) any content you submit, post, or transmit through the Site.
This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Site and Services. TripVelora reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with TripVelora in asserting any available defenses.
11. Governing Law and Jurisdiction
These Terms of Use and any disputes arising out of or related to these Terms or the Site shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of laws principles. You agree that any legal action, suit, or proceeding arising out of or related to these Terms or the Site shall be instituted exclusively in the state courts of Maricopa County, Arizona, or in the United States District Court for the District of Arizona, and you irrevocably submit to the exclusive jurisdiction of such courts in any such action, suit, or proceeding.
You waive any objection to the laying of venue of any action, suit, or proceeding in such courts and waive any claim that any such action, suit, or proceeding has been brought in an inconvenient forum. You agree that a final judgment in any such action, suit, or proceeding shall be conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law.
If any provision of these Terms is found to be unenforceable or invalid under the laws of the State of Arizona, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provision shall be deleted without affecting the remaining provisions herein.
12. Dispute Resolution
Before filing any formal legal action, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Site through informal negotiation. You agree to send written notice of the dispute to TripVelora Ventures LLC at [email protected], describing the nature of the claim and the specific relief sought. TripVelora will attempt to resolve the dispute informally within sixty (60) days of receiving your notice.
If the dispute cannot be resolved through informal negotiation within the sixty-day period, either party may pursue formal legal proceedings in accordance with the Governing Law and Jurisdiction section above. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in the courts of Maricopa County, Arizona, for the protection of its intellectual property rights or confidential information.
You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against TripVelora Ventures LLC. This waiver shall be enforceable to the fullest extent permitted by the laws of the State of Arizona.
13. Termination
TripVelora Ventures LLC may, in its sole discretion, terminate or suspend your access to the Site and Services at any time, with or without cause and with or without notice, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use the Site and Services will immediately cease, and you must promptly destroy any downloaded or printed materials obtained from the Site.
You may terminate your account at any time by contacting us at [email protected]. Upon termination by either party, all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, limitations of liability, indemnification obligations, and dispute resolution provisions.
Termination of your access to the Site does not relieve you of any obligations arising prior to termination, including any outstanding payment obligations for Services you have purchased. TripVelora shall not be liable to you or any third party for any termination of your access to the Site or Services.
14. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction in the State of Arizona or by any other court, the invalidity, illegality, or unenforceability of that provision shall not affect the validity, legality, or enforceability of any other provision of these Terms. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent of the parties.
The failure of TripVelora to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any term or condition of these Terms shall not be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
15. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy, and Disclaimer, constitute the entire agreement between you and TripVelora Ventures LLC regarding your use of the Site and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site and Services.
16. Changes to These Terms
TripVelora Ventures LLC reserves the right to revise and update these Terms of Use at any time at its sole discretion. All changes are effective immediately when posted on the Site and apply to all access to and use of the Site thereafter. When we make material changes, we will update the "Last Updated" date at the top of this page and may provide additional notice through the Site or via email.
Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page periodically so you are aware of any changes, as they are binding on you. If you do not agree to the new Terms, you must stop using the Site and Services immediately.
17. Contact Information
If you have any questions, comments, or concerns about these Terms of Use, please contact us:
TripVelora Ventures LLC
1 E Washington St, Suite 500
Phoenix, AZ 85004, USA
Phone: +1 (602) 483-7129
Email: [email protected]
Website: tripvelora.com
We will make commercially reasonable efforts to respond to your inquiry within a timely manner. For urgent matters related to account security or unauthorized use, please contact us immediately by phone during our business hours, Monday through Friday, 10:00 AM to 7:00 PM MST.